Last Updated: November 26, 2025
Kongsrs (hereinafter referred to as "Kongsrs" or "we") understands that your privacy is of paramount importance. Please read the following Privacy Policy to understand how we will handle your personal information when you use our website (www.kongsrs.com) and any subsequent, alternative, or related websites (collectively, the "Websites"), products and services (collectively, the "Services"), and our relationships with our customers, suppliers, and partners. In this Privacy Policy, "Personal Information" means any information relating to an identified or identifiable individual. By providing us with information, you consent to our collection, use, and disclosure of that information in accordance with this Privacy Policy. If you do not agree to how we collect or use your information in accordance with this Privacy Policy, please do not use this website.
What personal information we collect depends on how you choose to interact with us. We may collect your personal information from various sources described below. Where applicable, we will explain whether you are required to provide us with your personal information and the reasons therefor, as well as the consequences of not providing such information. If you do not provide personal information when requested, you may not be able to enjoy our services, provided that such information is necessary to provide you with the services, or that we are legally required to collect such information. a. Personal Information You Provide
Registration. If you register to use our services or receive our promotional information, you must provide your name, email address, and password to create an account. You can also set preferences for receiving our updates and promotional information.
Purchases. If you make a purchase through our services, we will require you to provide your name, address, email address, phone number, and payment information (such as your credit card number) so that our service providers can process your payment for the corresponding service.
Communications. We collect any information you provide to us through communications with us (such as communications with our customer support team, posting on bulletin boards on this website or other forums (such as online chat, blogs, and community forums)). In this case, we process your messages, the date and time of the messages, our replies, and any other personal information you provide. If you contact us to apply for a position at Kongsrs, we process your job application, including your resume and any other personal information you submit to us in this case.
b. Personal Information Obtained from Third Parties
Partner Websites We may provide some services through partnerships with companies and websites such as Google, Affirm, Stripe, PayPal, Sift Science, Algolia, Iterable, Airbrake, Seeel, and Retention. For example, we may provide information and services on third-party websites, such as advertising, fraud detection, payment processing, website analytics, and customer communication. Personal information you provide to these websites may be sent to us, including your approximate location, IP address, browsing behavior, email address, phone number, name, and address. We may combine this information with the personal information you provide to us to communicate purchase information, improve the website user experience, or recommend more purchase opportunities.
Social Media Login. When you log in to our services through social networks, we collect your personal information. For example, when you log in using your Facebook account, we collect information that you have publicly shared on Facebook, as well as information that Facebook shares to enable social media login, such as your name, location, email address, and profile picture. We may combine this personal information with the personal information you provide to us for registering your user account and sending purchase information.
SMS. You can choose to receive SMS messages from us. When you register to receive SMS messages, we will send you information such as promotional offers. These text messages may use information automatically collected based on your actions on our website and may push notifications such as shopping cart abandonment reminders (e.g., using cookies). If you voluntarily choose to receive text message notifications sent directly to your mobile phone, we will receive and store the information you provide, including your phone number and when you read the message. You can unsubscribe from receiving text messages at any time by sending a “STOP” text message. For more information about text messages, please see our Terms and Conditions. All of the above categories do not include data and consent from the text message sender; we will not share this information with any third party except for text message service providers and aggregators.
c. Personal Information Collected Automated
Cookies and Similar Technologies. When you visit our website or use our services, we may send one or more cookies (small text files) to your computer or mobile device. This allows us to automatically collect and store information that you do not actively provide, such as your Internet Protocol (IP) address, browser type, date and time of access, and the last website or webpage you visited. Most browsers are set to accept cookies by default, but you can usually change your browser settings to refuse all cookies or be notified when new cookie requests are received. However, if cookies are disabled, deleted, or refused, some functions of the service will not work properly.
We may use other technologies, such as clickstreams (including clickstreams accessing our services and clickstreams through our services) and web beacons (sometimes also called pixel tags or transparent GIFs), to track your use of our services and your habits and preferences. We may also use such technologies to collect information about your interactions with emails, such as whether you opened, clicked, or forwarded emails.
During certain visits, we may use software tools such as JavaScript to measure and collect session information, including page response time, download errors, duration of visits to specific pages, page interaction information (such as scrolling, clicking, and mouse hovering), and methods of leaving the page.
We use this information to improve our services, assess how many users access or use our services, the content, products, and features our visitors are most interested in, the types of offers our customers like to see, and how our services perform from a technical perspective.
We use Google Analytics, which uses cookies and similar technologies to collect and analyze information about website usage and to report activity and trends. You can learn about Google's practices at https://www.google.com/policies/privacy/partners/ and opt out by downloading the Google Analytics opt-out browser plugin (available at https://tools.google.com/dlpage/gaoptout).
Additionally, we may have partnerships with partner websites and advertising companies, allowing them to use cookies and other internet technologies (such as web beacons) to track your interactions with our services and email communications. These companies may combine this information with information about your visits to other websites and services for their own use, and we may also receive information from these companies about your use of our services and third-party websites. This information may include email addresses, locations, browsing behavior, IP addresses, and product interests. These companies may associate the personal information you provide to them when visiting their websites with the tracking data they receive related to your use of our services. Their use of your personal information is governed by their privacy policies.
Cookies and other similar technologies used by Kongsrs or our partners may contain personal information, such as your username and password (if any), but your password will not be included unless you request that it be saved for automatic login.
Kongsrs may use your personal information for the following purposes:
To provide our services, such as responding to or fulfilling requests or inquiries, processing orders and registrations, and general communication with you.
To measure the use and effectiveness of our services, online advertising, and other content and activities, and to improve our services. We or other companies may use cookies or other internet technologies to collect most of this information, as described in the "Personal Information We Collect" section above.
We will tailor our services, content, and communications to your needs to provide you with a better experience.
We will send you potentially personalized marketing messages and advertise to you on our services and other websites based on your interests and preferences, including your activity on our services. For example, we may send you emails to remind you of special offers, updates, and other new products and services.
If you choose to receive our SMS messages, we will send you information such as promotional offers via SMS. This information may use information automatically collected based on your actions on our website and may include messages such as shopping cart abandonment reminders (e.g., using cookies).
To operate, evaluate, and improve our business, and to develop new products and services.
We analyze website traffic data to improve our services and better meet customer needs.
We de-identify and aggregate information collected through our services for statistical analysis and other lawful purposes.
We process job applications you submit to us.
We exercise our legal rights and comply with the law.
We comply with orders from government agencies or other competent authorities.
We prevent or deal with any harm or interference that may or actually occur to our rights, property, operations, users, or other persons who may be harmed or suffer loss or damage.
To protect our rights, prevent fraud, or comply with judicial proceedings, court orders, or legal processes served on us.
We may also collect information for other purposes, and will provide separate notice when such information is collected.
We will not share or otherwise disclose the personal information we collect about you except as described in this Privacy Policy or otherwise disclosed to you at the time of collection.
We may share the personal information we collect about you in the following ways:
We may disclose your personal information to our subsidiaries and affiliates.
Any information you voluntarily choose to post in public areas of the service (e.g., bulletin boards, online discussion forums, or other public forums) may be shared with individuals who have access to those public areas. You should carefully consider before disclosing any personal information on any public forum.
We may also share personal information with our selected suppliers, service providers, and partner websites to provide you with services, including selling you products. For example, we may provide such information to third parties involved in the operation and maintenance of services (e.g., when other companies provide us with website hosting, customer support, or email services), and to third parties for business and sales analysis, service improvement, order fulfillment, and credit card payment processing.
We may also share de-identified information with other companies for marketing purposes, such as demonstrating the effectiveness of targeted advertising on our services or other companies' websites or services. This information may include aggregated information, such as usage statistics or demographic trends about our users or users of websites or services with which we have business relationships. Additionally, it may include de-identified information about specific users of our services, such as information about websites or pages visited by a particular user.
We may share this information with you if you consent to it for a specific purpose. For example, when you participate in a contest, you can choose to allow us to share your personal information with our partners. You can also choose to share your personal information with our partners for marketing purposes, such as sending you information about their offers.
We may disclose personal information if we have reason to believe that disclosure is reasonably necessary to comply with laws, legal processes, or enforceable governmental requirements; to enforce applicable terms and conditions of our services; to detect, prevent, or otherwise address illegal activities, fraud, or security issues; to protect the property or safety of our users, Kongsrs, or the public as required or permitted by law; or for significant transactions related to Kongsrs, such as equity investments or mergers or acquisitions.
If you have an account with us, you can log in to view and update your account information online (such as your name, username, and contact information). You can contact us at any time through the methods described in the “Contact Us” section below and request to delete your account. We will endeavor to provide you with access to your personal information and allow you to correct any inaccuracies or delete information upon your request if it is not required by law or for legitimate business purposes. Before processing these requests, we may request user identification information and information that you wish to access, correct, or delete. We may refuse to process requests that we deem unreasonable or excessive in good faith (e.g., duplicate requests, requests requiring excessive technical effort, requests that compromise the privacy of others, or unrealistic requests).
If you have an account with us, you can contact us at any time to request deletion. If you delete your account, we may retain certain information related to your account for record-keeping purposes. Furthermore, we generally do not delete your publicly disclosed information, and information provided to third parties as described in this Privacy Policy may be retained by those third parties and subject to their respective policies.
Each marketing email we send will include an "unsubscribe" instruction, allowing you to choose not to receive future marketing emails. You can also contact us to request the removal of your name from our mailing list or update your communication preferences in your website account settings.
Our services may contain links to other companies' websites, products, or services, and our services may also be available on other companies' websites. These and other third-party websites, products, and services are not under our control and are not subject to this Privacy Policy. We recommend that you read the privacy policies of any other websites, products, or services you visit or use.
We take certain physical, administrative, and technical security measures to properly protect personal information from accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other form of unlawful processing. However, you should be aware that no internet transmission method or electronic data storage method is absolutely secure. Therefore, we cannot guarantee the absolute security of the personal information you provide to us during transmission or stored on our computers. The above measures are subject to any requirements of applicable laws regarding ensuring or guaranteeing information security.
When personal information is no longer used for the purposes we process, we will take steps to delete your personal information or retain it in a form that cannot identify you, unless the law requires us to retain the information for a longer period. In determining the retention period, we will consider various factors, such as the type of products and services you request or that we provide to you, the nature and duration of our relationship with you, whether you may re-register for our products or services, the impact of deleting certain of your information on the services we provide to you, legally mandated retention periods, and the statute of limitations.
We may transfer your personal information to countries outside your country of residence. By providing us with your personal information, you consent to any transmission and processing we may perform in accordance with this policy.
Our services are not intended for children under the age of 18, and we will not knowingly collect, use, or disclose the personal information of any person under the age of 18.
This Privacy Policy and any separate agreements under which we provide services to you are governed by and construed in accordance with the laws of Hong Kong.
We reserve the right to modify, change, or update this Privacy Policy at any time. Any changes will be posted on this page, please check back frequently. If we modify the Privacy Policy, we will indicate the date of the latest revision. If there are any material changes to the Privacy Policy, we will make reasonable efforts to notify you as required by applicable law.
If you have any questions or concerns about this Privacy Policy, your personal information, our use and disclosure practices, your consent options, or if you wish to exercise your rights, please feel free to contact us at engage@kongsrs.com.